PINPOINT 2023 LIMITED Transport & Logistics – Terms and Conditions of Trade These Terms and Conditions apply to all services provided by Pinpoint 2023 Limited. By engaging Pinpoint 2023 Limited to perform services, the Client agrees to be bound by these Terms and Conditions. 1. Definitions Company means Pinpoint 2023 Limited Client means any person, business, contractor, or entity requesting services from the Company. Services means any transport, delivery, logistics coordination, freight handling, or related services performed by the Company. Goods means freight, cargo, materials, equipment, or items transported by the Company. Working Day means any day excluding weekends and public holidays in New Zealand. 2. Acceptance of Terms 2.1 These Terms apply to all services supplied by Pinpoint 2023 Limited unless otherwise agreed in writing. 2.2 By engaging the Company, the Client confirms acceptance of these Terms. 2.3 Any variation must be agreed to in writing by the Company. 3. Scope of Services Pinpoint 2023 Limited provides freight transport and logistics services within Canterbury and surrounding regions. Services may include but are not limited to: • Freight transport • Collection and delivery • Goods handling • Logistics coordination • Time-sensitive deliveries The Company may subcontract services where necessary. 4. Minimum Charge Unless otherwise agreed in writing prior to commencement of services, a minimum charge of $180 + GST per hour applies to all work undertaken. Charges are calculated from the time the vehicle departs for the job until completion of the service. Minimum call-out charges may apply. 5. Payment Terms The Company operates the following payment terms unless otherwise agreed: • Payment on completion • 7 days from invoice date • 14th of the month following invoice date Invoices not paid by the due date may incur interest at 2% per month on outstanding balances. The Client is responsible for all debt recovery costs, including legal fees, court costs, and debt collection agency charges. The Company reserves the right to suspend services where accounts are overdue. 6. Fuel Surcharge Due to fluctuations in fuel prices, Pinpoint 2023 Ltd reserves the right to apply a fuel surcharge to services performed outside a 50-kilometer radius of Central Christchurch. Application of the surcharge is at the Company’s discretion and may be adjusted or removed without notice depending on fuel price movements. 7. Non-Standard Delivery Conditions Standard deliveries assume that delivery sites are safely accessible by standard transport vehicles and equipment. A Non-Standard Delivery includes but is not limited to: • Dangerous or hazardous worksites • Construction sites • Restricted access areas • Multi-level buildings • Locations not accessible by truck • Deliveries requiring extended or prolonged manual handling • Sites requiring specialised equipment or additional labour Where Non-Standard Delivery Conditions exist, the Company reserves the right to: • Apply additional labour or time charges • Charge waiting time • Require alternative delivery arrangements • Decline delivery where the site is unsafe Drivers retain absolute discretion to refuse delivery where safety risks exist. 8. Waiting Time Where loading or unloading delays exceed 15 minutes, waiting time may be charged at the applicable hourly rate. 9. Client Responsibilities The Client must ensure: • Goods are properly packaged and secured • Freight dimensions and weight are accurately declared • Contents are correctly described • Delivery locations are safe and accessible for transport vehicles. The Client must inform the Company of any special handling requirements. 10. Dangerous Goods The Client must disclose if goods are classified as hazardous or dangerous.The Company reserves the right to refuse transport of dangerous goods.The Client is liable for all costs, damages, penalties, or losses resulting from failure to declare hazardous goods. 11. Driver Safety Authority Drivers and staff of Pinpoint 2023 Limited retain the right to refuse work or delivery where conditions are considered unsafe, including but not limited to: • unsafe worksites • aggressive or threatening behavior • unstable loads • unsafe loading practices • restricted access Where delivery cannot be completed due to safety concerns, full service charges may still apply. 12. Site Access and Surface Damage The client is responsible for ensuring safe and suitable site access. Any hazards will be notified and accessed on site and may result in a non-delivery. All animals are to be contained at all times while accessing the sites. The Client is responsible for ensuring that delivery locations are suitable for heavy vehicles. Pinpoint 2023 Limited shall not be liable for damage to: • driveways • paving • underground services • landscaping • structures where access has been requested or approved by the Client. 13. Loading and Unloading Unless otherwise agreed, the Client is responsible for ensuring all goods are ready and suitable for transport. The client may not be involved in any handling, loading or unloading of goods, vehicle or machinery related to Pinpoint 2023 limited at any time. 15.Delivery Times Delivery times are estimates only and are not guaranteed. The Company is not liable for delays caused by circumstances beyond reasonable control including: • traffic conditions • weather • road closures • vehicle breakdowns • natural disasters • events outside the Company’s control 15. Limitation of Liability To the maximum extent permitted by law, the Company’s liability for loss or damage to goods is limited to $2,000 per consignment OR the cost of the transport service, whichever is lower. The Company is not liable for: • loss of profit • consequential loss • indirect loss • business interruption 16. Insurance Goods are not automatically insured while in transit. The Client is responsible for arranging their own freight insurance unless otherwise agreed in writing. 17. Claims All claims for loss or damage must be submitted: • In writing • Within 7 days of delivery Claims made outside this period may not be accepted. 18. PPSR Security Interest To secure payment of all monies owed, the Client grants Pinpoint 2023 Ltd a security interest in the goods transported. The Company may register this interest under the Personal Property Securities Act 1999 on the Personal Property Securities Register. The Client agrees to provide all information required to enable such registration. All costs relating to registration or enforcement are recoverable from the Client. 19. Cancellation If a job is cancelled after scheduling or dispatch, the Company reserves the right to charge reasonable costs incurred including call-out or dispatch fees. 20. Force Majeure The Company shall not be liable for failure or delay in performing services due to events beyond its reasonable control including natural disasters, government restrictions, or transport disruptions. 21. Governing Law These Terms and Conditions are governed by the laws of New Zealand and any disputes shall be subject to the jurisdiction of the New Zealand courts. 22. Acceptance Engaging Pinpoint 2023 Limited for services constitutes acceptance of these Terms and Conditions.

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