PINPOINT 2023 LIMITED

Terms and Conditions of Trade

 

1. DEFINITIONS

Company: Pinpoint 2023 Limited.

Client: Any person, business, or entity requesting Services.

CCLA: The Contract and Commercial Law Act 2017.

Services: Transport, delivery, logistics coordination, and freight handling.

Goods: Freight, cargo, or items transported.

 

2. CARRIAGE OF GOODS & LIABILITY

2.1 Contract Type: All Goods are carried at Limited Carrier's Risk as defined in the CCLA.

2.2 Liability Cap: The Company's liability for loss or damage is limited to the statutory maximum (currently $2,000 per unit) or the cost of the service, whichever is lower.

2.3 Exclusions: The Company is not liable for Consequential Loss, loss of profit, or business interruption. Liability is excluded for goods inherently fragile or improperly packed by the Client.

2.4 CGA: Where the Client acquires Services for business purposes, the Consumer Guarantees Act 1993 shall not apply.

 

3. BOOKINGS & CANCELLATIONS

3.1 Booking Process: All service requests must be submitted in writing to bookings@pinpointdelivery.co.nz. Bookings are only confirmed upon written acknowledgment by the Company.

3.2 Changes: Any variations or modifications to confirmed jobs must be requested in writing

3.3 Cancellation Fees: Cancellations must be made in writing.

• The following fees apply:

  • (a) More than 24 hours notice: No fee.

  • (b) Less than 24 hours notice: 50% of the estimated job cost or the minimum call-out fee.

  • (c) After dispatch: The Full Minimum Charge ($190 + GST) plus travel time already incurred.

3.4 No-Shows: If Goods are not ready or access is denied within 30 minutes of the scheduled time, the Company may treat the job as cancelled and charge the Full Minimum Charge.

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4. CHARGES & PAYMENT

4.1 Rates: A minimum charge of $190 + GST per hour applies from vehicle departure until job completion.

4.2 Surcharges: The Company reserves the right to apply fuel surcharges for services outside a 50km radius of Central Christchurch.

​4.3 Terms: Payment is due 7 days from invoice or 20th of the month following (as agreed).

4.4 Default: Overdue accounts incur interest at the RBNZ cash rate plus 2% per annum, compounding monthly, plus all debt recovery costs.

 

5. SITE ACCESS & SAFETY

5.1 Access: The Client must provide safe, clear access to collection and delivery points. Drivers have absolute discretion to refuse work in unsafe conditions; full charges apply.

5.2 Surface Damage: The Company is not liable for damage to driveways, underground services, or landscaping where access was requested.

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6. PPSR & LIEN

6.1 Security Interest: The Client grants the Company a security interest in all Goods transported to secure payment, which may be registered on the PPSR.

6.2 General Lien: The Company holds a particular and general lien over all Goods in its possession for any sums due from the Client.

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7. ELECTRONIC SIGNATURES & PRIVACY

7.1 Electronic Signature: The Parties agree that an electronic signature is reliable and legally binding under the Contract and Commercial Law Act 2017.

7.2 Privacy: The Client authorizes the Company to collect and use personal information to assess creditworthiness and for debt collection in accordance with the Privacy Act 2020.

 

8. FORCE MAJEURE

8.1 Force Majeure: Neither Party is liable for delays or failures caused by events beyond their reasonable control, including catastrophic natural disasters, widespread illness, or road closures.